Privacy Policy for Jettex Roofing & Construction LLC
Effective Date: November 20, 2025
Jettex Roofing & Construction LLC ("Jettex," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.jettexroofing.com/ (the "Site"), request services, or otherwise interact with us. By using the Site or providing information to us, you consent to the practices described in this policy.
We are a Texas Limited Liability Company based in Dallas and Waco, TX, specializing in roof installation, repair, emergency services, new roof installations, routine maintenance, reroofs, and storm damage restoration for residential and commercial clients in North and Central Texas.
If you have any questions about this Privacy Policy, please contact us using the information provided below.
1. Information We Collect
We collect information to provide and improve our roofing and construction services. The types of information we may collect include:
Personal Information: When you submit a request for a free quote or estimate via our online contact form or by phone, we may collect your name, email address, phone number, home or business address, and details about your roofing needs (e.g., type of service required, property description).
Usage Information: Automatically collected data such as your IP address, browser type, device information, pages visited, time and date of visits, and referral sources. This helps us understand Site usage and improve functionality.
Communication Information: Any information you provide in emails, phone calls, or other communications with us.
We do not collect sensitive personal information (e.g., financial details beyond what's necessary for financing options) unless you voluntarily provide it during service discussions.
2. How We Collect Information
Directly from You: Through contact forms on the Site, phone inquiries to (972) 664-4389, or in-person consultations.
Automatically: Via cookies, web beacons, and similar technologies as you navigate the Site.
From Third Parties: Occasionally from partners like insurance companies or financing providers when coordinating services, but only with your consent.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide free quotes or estimates.
To schedule and perform roofing and construction services, including emergency repairs and storm damage restoration.
To process payments and financing options in partnership with approved lenders.
To communicate with you about your service requests, updates, or follow-ups (e.g., warranty information).
To improve our Site, services, and customer experience, such as analyzing usage trends.
To comply with legal obligations, prevent fraud, and enforce our terms.
We will not use your information for unsolicited marketing without your explicit consent.
4. How We Share Your Information
We do not sell your personal information. We may share it in limited circumstances:
Service Providers: With trusted third parties who assist us, such as subcontractors for roofing materials, insurance adjusters, or IT providers for Site maintenance. These parties are contractually obligated to protect your data.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Legal Requirements: If required by law, subpoena, or government request, or to protect our rights, safety, or property.
With Your Consent: For any other purpose with your explicit approval.
5. Cookies and Tracking Technologies
Our Site uses cookies (small data files stored on your device) to enhance your experience, remember preferences, and analyze traffic. You can manage cookie preferences through your browser settings. Note that disabling cookies may limit Site functionality.
We do not use third-party advertising cookies for targeted ads.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
Access, correction, or deletion of your data.
Opting out of certain uses, such as communications.
Withdrawing consent where applicable.
To exercise these rights, contact us as described below. We will respond within a reasonable timeframe, typically 30 days.
You can also update your information directly through any ongoing service communications.
8. Children's Privacy
Our Site and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
9. International Users
Our operations are based in the United States. If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on the Site with a revised effective date. Your continued use of the Site after changes constitutes acceptance.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your information, please contact:
Jettex Roofing & Construction LLC Phone: (972) 664-4389